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NATIONAL LABOUR MARKET POLICIES

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2.6.2.Procedure in the regional offices of the AMS


Labour market policy is implemented by the regional offices, which usually consist of three departments:

In accordance with the stipulations laid down in the AMSG, the regional offices of the AMS are charged with practically implementing or pursuing the prescribed labour market goals and thus the labour market policy for the region, within the framework of the guidelines laid down by the federal and Land authorities. The organisation of the regional offices (RGS) - the real provider of AMS services - must thus be geared in particular towards providing these services in a form which satisfies the interests and the needs of the clients.

In accordance with the goal of customer-oriented service provision and in addition to central management, coordination and administrative functions, four main functional areas thus ensue for the regional offices, which must be equipped accordingly:

  • - services for jobseekers;
  • - services for enterprises;
  • - insurance services;
  • - foreign labour services.


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