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NATIONAL LABOUR MARKET POLICIES

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2.6.3.Technical resources


The AMS has a national online data-processing network at its disposal which provides the employees with up-to-date and immediate access to the entire labour market from both a geographical and occupational perspective.

Data on jobseekers, enterprises, registered vacancies and labour market policy schemes (courses, external counselling centres, employment projects, etc.) are recorded. The data-processing system is used to match clients to vacancies or labour market policy schemes.

A computer-aided match - using various search mechanisms (e.g. keywords) - of registered jobseekers to vacancies entered into the system supports endeavours to fill available jobs as rapidly as possible.

Workers who are qualified for a particular vacancy are sent job offers which contain information about the employer and the job.

Placement activities are recorded with the help of the data-processing system so that both the type and number of placement attempts and successful placements can be constantly monitored.

Electronic data-processing also serves to improve internal communications (Intranet) and to rationalise work processes; it is used to administer transfer benefits and financial support, in statistical surveys (labour market monitoring and research) and is an aid to cooperation with other public bodies (e.g. with the social security authorities: queries regarding insurance records).

Communication with enterprises is facilitated by the AMS' own data network (e.g. placement and licences to employ foreign labour).

Persons seeking advice and jobseekers are supported in independent activities by so-called Samsomats, from which they can independently acquire up-to-date data concerning registered vacancies and training places, information about (apprenticeship) occupations, the activities of the AMS, the requirements for receipt of benefits and the employment of foreign workers.

Multimedia computers are available in career information centres (Berufsinformationszentren - BIZ), which provide all target groups with information on specific occupations in an attractive format.

In addition, it is possible to gain rapid access to information about both vacancies and jobseekers from the AMS' online databases, which can be accessed through the organisation's homepage (http://www.ams.or.at).


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